Frequently Asked Question

How to Clean the Smartboard
Last Updated 5 years ago

Cleaning Instructions for Smart Board Interactive white board by SmartTech


Before you clean your interactive whiteboard, turn off or disconnect your computer so that you don’t scramble the desktop icons or inadvertently activate applications when you wipe the screen.
To view dirt or streaks more easily, set your projector to standby (lamp off) mode


  • Don’t use dry-erase markers, which can be very difficult to remove.
  • If dry-erase ink is used, erase it as soon as possible after use. The longer dry-erase ink stays on your interactive whiteboard’s surface, the more difficult it is to remove.
  • If erasing doesn't completely remove dry-erase ink marks, clean the writing surface with a household glass cleaner, such as Windex, daily, weekly or as required.
  • Remove excess dry-erase dust with a damp cloth before using a cleaner.
  • Use dry-erase marker cleaner, such as Expo dry-erase cleaner, if you can still see marks after using a household glass cleaner.
  • Don’t spray cleaner directly onto the screen’s surface. Instead, spray a light amount of cleaner on a cloth and then gently wipe the screen.
  • Don’t allow excess glass or whiteboard cleaner to flow into the crack between the lower frame and the writing surface, or into the pen tray slots.
  • Use isopropyl alcohol for stubborn stains and ghosting.

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